Effective Date: March 17, 2026
CuePath™ (“we”, “our”, “the Company”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the CueMed™ mobile application collects, uses, and protects your private health information.
Information We Collect
CueMed™ may collect the following types of information:
Personal Information
- Full Name
- Email address
- User account information (if applicable)
Health and Medication Information
- Pack numbers assigned by the pharmacist for their systems
- Date and time of pack open events
- Medication schedules set by your pharmacy
- Pack opening records and reports
- NO MEDICATION DATA IS HELD BY CUEPATH™
Device Information
- Mobile device type
- Operating system version
- Bluetooth device identifiers for CueMed™ access to each CuePack™
Usage Information
- App usage statistics
- Diagnostic and crash information
How We Use Your Information
We use collected information to:
- Record your medication adherence
- Display medication adherence status within the App
- Share medication adherence data with your authorized caregivers
- Improve application performance and reliability
- Provide technical support
CuePath™ does not provide any individual or de-personalized patient information to third parties. This is your private health data, not ours.
Data Sharing
Information may be shared only in the following situations:
- With authorized caregivers chosen by the user
- With service providers like Apple and Amazon who provide the basic software for us to build and operate the App
- When required by law
We will not share any of your private health information with advertisers or marketing companies.
Bluetooth and Device Connectivity
Bluetooth data received by the CueMed™ App is encrypted and used only to detect medication access events and synchronize patient adherence data.
Data Security
We take all reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no system can guarantee complete security.
Data Retention
We retain your information only for as long as necessary to provide the CueMed™ service or to comply with legal obligations.
Users may request deletion of their data at any time.
Children’s Privacy
CueMed™ is not intended for use by people under the legal age of consent without supervision by a parent or legal guardian.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
Requests can be made through the contact information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the application or on our website.
Contact Information
If you have questions about this Privacy Policy, contact us at:
Email: support@cuepath.com
Company: CuePath Innovation